Do you need to pay VAT on a wheelchair?

VAT, or Value Added Tax, is a common tax applied to most goods and services sold in the UK, including medical and mobility products. For individuals with disabilities, this added expense can be a considerable burden, especially when purchasing necessary items like wheelchairs, which are not just tools for mobility but lifelines to independence and quality of life. The UK Government offers a VAT exemption scheme designed specifically to reduce costs for disabled individuals, making these vital products more accessible and affordable. However, the process and criteria for claiming VAT relief can be somewhat complex, leaving many people unsure if they qualify or how to take advantage of this financial benefit.

The UK Government’s VAT exemption scheme offers a practical solution by allowing eligible disabled individuals to purchase certain products without the added VAT cost. 

At Fenetic Wellbeing, we provide high-quality mobility aids, including a wide range of wheelchairs, actively supports customers in accessing this VAT exemption. By offering products that qualify for VAT relief and guiding customers through the process of claiming it, Fenetic Wellbeing not only ensures affordability but also empowers individuals to maintain their independence and quality of life.

Understanding the UK Government's VAT Exemption Scheme

The UK Government’s VAT exemption is a vital support mechanism designed to alleviate the financial burden for disabled individuals when purchasing essential goods and services. This scheme, which allows eligible individuals to purchase certain products without paying the usual 20% Value Added Tax (VAT), plays a crucial role in making vital mobility aids and other necessary items more accessible to those who need them most.

What is VAT and Why Is It Normally Charged?

Value Added Tax, or VAT, is a form of consumption tax that is applied to most goods and services in the UK. It is added to the price of products at every stage of production and distribution and is ultimately paid by the consumer at the point of sale. The standard rate of VAT in the UK is 20%, which can significantly increase the cost of goods and services. This tax is intended to raise revenue for the government, funding public services and infrastructure. However, for individuals with chronic illnesses or disabilities who require specialised products and services to live independently, this added cost can be prohibitive.

Introduction to the VAT Exemption Scheme

Recognising the additional financial strain that VAT can place on disabled individuals, the UK Government introduced the VAT exemption scheme. This scheme is specifically designed to help reduce the cost of certain products that are necessary for managing a disability. Under this scheme, eligible individuals can purchase certain goods and services without the added 20% VAT, significantly lowering the overall cost.

The scheme applies to a wide range of products, including medical and mobility aids, such as wheelchairs, adjustable beds, and certain types of vehicles. Services such as the installation of ramps or stairlifts in a person’s home are also covered under this exemption. The primary goal of this scheme is to ensure that those with disabilities can afford the products and services that are essential to their daily lives and well-being.

Eligibility Criteria for VAT Relief

To benefit from the VAT exemption scheme, individuals must meet specific eligibility criteria. The criteria are set to ensure that the relief is provided to those who genuinely need it. To qualify, an individual must have a chronic illness, a disability, or a condition that has a long-term and substantial impact on their ability to carry out everyday activities.

It’s important to note that VAT relief is only applicable when the product is purchased for personal use by the disabled person, and the product or service must be designed or adapted specifically for their disability. For example, wheelchairs, mobility scooters, and adapted vehicles are common items that fall under this category. However, it does not apply to products that are merely beneficial, but not essential, to managing a disability.

Impact of VAT Relief on Accessibility

The financial benefits of the VAT relief scheme are substantial, especially for those purchasing expensive items like wheelchairs or other mobility aids. By removing the 20% VAT, the overall cost of these essential products is significantly reduced, making them more affordable and accessible to those who need them most. This financial relief can make a real difference, not only easing the financial burden but also enabling individuals to maintain their independence and quality of life.

For many people, VAT relief makes the difference between being able to afford the product they need and having to settle for a less suitable option.

How to Purchase a VAT-Exempt Wheelchair from Fenetic Wellbeing: Step-by-Step Guide

Purchasing a wheelchair with VAT relief from Fenetic Wellbeing is a straightforward process. Follow these easy steps to ensure that you take full advantage of the VAT exemption:

Step 1: Verify Your Eligibility for VAT Relief

• Before making your purchase, check if you qualify for VAT relief under the UK Government’s scheme.
• You must have a chronic illness or disability that significantly affects your daily activities.
• The wheelchair must be for your personal use.

Step 2: Choose Your Wheelchair

• Visit the Fenetic Wellbeing website and browse our range of wheelchairs.
• Ensure that the wheelchair you choose meets your specific needs in terms of mobility, comfort, and terrain compatibility.

Step 3: Complete the VAT Exemption Declaration

• Once you’ve selected your wheelchair, you will need to complete a VAT exemption declaration.
• This is a simple form where you confirm that you are eligible for VAT relief.
• The form is usually provided during the checkout process on the Fenetic Wellbeing website.
• If you have any questions or need further clarification, contact the support team at 0800 567 7618.
• If purchasing in-store, you can ask for a physical form.

Step 4: Provide Necessary Documentation (if required)

• In some cases, you may need to provide additional documentation to support your VAT relief claim.
• This could be a letter from a healthcare professional.
• This is not always required, but it’s good to have it ready if needed.

Step 5: Proceed to Checkout

• With your VAT exemption declaration completed, continue to the checkout process.
• The VAT-free price should be automatically applied to your purchase.

Step 6: Review and Confirm Your Order

• Before finalising your purchase, carefully review your order details.
• Ensure all information, including the wheelchair model and VAT exemption status, is correct.

Step 7: Make Your Payment

• Complete your payment using the available payment options.
• Fenetic Wellbeing offers secure payment methods to ensure your transaction is safe.

Step 8: Arrange Delivery & Receive Your Wheelchair

• After your order is confirmed, arrange for delivery.
• Once your wheelchair arrives, familiarise yourself with its features.
• Make any necessary adjustments for comfort and usability.

Step 9: Contact Fenetic Wellbeing for Support

• If you have any questions or need assistance after your purchase, don’t hesitate to reach out to Fenetic Wellbeing’s customer support team.
• They are available to help with any concerns or additional needs you may have.

By following these steps, you can easily purchase a VAT-exempt wheelchair from Fenetic Wellbeing, ensuring you get the mobility support you need at an affordable price.

Product Spotlight: The Voyager All Terrain Outdoor Wheelchair

The Voyager All Terrain Outdoor Wheelchair is designed to offer robust and reliable mobility for those who need to navigate a variety of outdoor environments. This wheelchair is built to handle challenging terrains, making it an ideal choice for users who enjoy spending time outdoors or who require a wheelchair capable of managing more than just smooth surfaces. 

Key Features and Benefits

One of the most notable aspects of the Voyager All Terrain Outdoor Wheelchair is its adaptability across different terrains. This wheelchair is equipped with large, pneumatic tires that are designed to provide a smooth ride over uneven surfaces such as gravel paths, grassy fields, and even sandy beaches. The tires’ tread pattern and durability ensure that the wheelchair remains stable and easy to manoeuvre, regardless of the terrain. This feature alone makes the Voyager a standout choice for those who enjoy outdoor activities or live in areas where smooth pavements are not always guaranteed.

In addition to its impressive tire design, the Voyager is also built with a sturdy frame made from lightweight yet durable materials. The Voyager also comes with a padded seat and backrest, offering users comfort during extended periods of use. 

Another significant feature of the Voyager All Terrain Outdoor Wheelchair is its ease of use. Despite its robust construction, the wheelchair is designed to be easily folded and transported, making it convenient for travel or storage. This foldable design means that users can take the Voyager with them in the car or on public transport, allowing them to maintain their mobility wherever they go.

Why Choose the Voyager All Terrain Outdoor Wheelchair?

The Voyager All Terrain Outdoor Wheelchair is more than just a mobility aid; it’s a tool that empowers users to explore the outdoors and maintain their active lifestyle. Its design is focused on providing the freedom to navigate various environments with ease, making it ideal for individuals who do not want their mobility to be restricted by the limitations of standard wheelchairs.

With its combination of rugged durability, comfort, and ease of use, the Voyager is an excellent investment in maintaining your freedom and quality of life.

Customer Support: Ensuring Satisfaction Every Step of the Way

At Fenetic Wellbeing, customer satisfaction is not just a goal—it’s a promise. We pride ourselves on offering unparalleled support throughout the entire purchasing process, from initial inquiries to post-purchase assistance. Understanding that mobility aids like wheelchairs are more than just products—they’re essential tools for maintaining independence—Fenetic Wellbeing ensures that every customer receives the guidance and care they need to make an informed and confident decision.

After-Sales Support

The commitment to customer satisfaction doesn’t end once the purchase is made. Fenetic Wellbeing offers comprehensive after-sales support to ensure that your wheelchair meets all your expectations. If you encounter any issues with your purchase, our team is ready to assist with troubleshooting, repairs, or even replacements if necessary.

"I've never encountered a company who would support and help you to be satisfied with your purchase. The communication and options we were given to resolve our issue were amazing.... Couldn't believe the lengths the company went to for us."

Take the Next Step Towards Accessible Mobility

At Fenetic Wellbeing, our mission is clear: to empower individuals with the mobility solutions they need to live independently and confidently. Whether you're navigating the complexities of VAT relief or seeking a reliable, all-terrain wheelchair like the Voyager, Fenetic Wellbeing is dedicated to supporting you every step of the way.

Take the next step towards improving your mobility and quality of life with Fenetic Wellbeing. Their team is here to ensure that you not only gain a product but also a supportive partner in your journey to enhanced independence and comfort.